Fashion and cosmetics were the top selling categories of 2019’s female-driven sales days
YouGov’s pre-sales polling revealed that four in ten Brits planned to shop on Black Friday and Cyber Monday – and our post-sales analysis reveals the same proportion (39%) followed through. Overall, consumer participation in these retail events increased 6% year-on-year.
Black Friday and Cyber Monday inspire scepticism in some quarters: over six in ten (62%) consumers agree that they’re just a way for brands to get rid of old stock, while around half (51%) also believe that, as offers start earlier and earlier in the month of November, it’s “not about Black Friday anymore.” Some 25% of Brits also say they feel more negatively about brands that participate in sales days early.
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But if the public thinks Black Friday is becoming too commercial, that isn’t necessarily affecting the sales themselves. In fact, the total proportion of shopping is up 6% on 2018 – and just under a quarter (24%) of those who purchased items during 2018 and 2019 events bought more this year.
Women drove 2019's sales days
Black Friday shoppers are more likely to be female than male – women account for 44% of people active during the sales, compared to a third (33%) of men. This is reflected in the categories that dominated the 2019 event.
Fashion products were the top sellers of Black Friday 2019, amounting to 36% of all sales. Cosmetics came in second (18%), and smart technology ranked third with 14%; a 7% increase on 2018.
Meanwhile, toys were relegated to third place (12%), seeing a 6% year-on-year decline. Brits were also more likely to purchase audio technology on Black Friday 2018 (5% 2018; 10% 2019).
More Brits are holding off on their purchases until sales days
Beyond the products themselves, 2019’s sales days were marked by significant shifts in consumer behaviour. Most notably, over a quarter (26%) of Brits said they spent more this year than last year, and nearly three in ten Brits (28%) held off on their purchases before Black Friday – an 8% increase on 2018.
Almost a fifth (19%) also said the sales were a galvanising factor that motivated them to start their Christmas shopping – compared to just 5% who said the same in 2018. Meanwhile four in ten (39%) bought online compared to just 14% who purchased items for themselves or others in-store.
So if Brits are cynical about Black Friday, it isn’t necessarily preventing them from engaging with it. Christmas can be an expensive time of year, costing £1,116 on average. The public may well feel that brands are manipulating them on sales days – but it’s a price many are willing to pay if it makes the festive season a little bit cheaper.
Image: Getty