Customer Service

Topic

Articles

Analysis pieces written by YouGov’s data journalists based on data collected about or relating to Customer Service.

Last updated May 29, 2020

View all Articles(5)

A customer-centric culture does not occur by accident; it has to be designed

resources
about 2 years ago

Trackers

Data collected at regular intervals about or relating to Customer Service, tracking changes over time.

Last updated May 23, 2022

View all Trackers(1)

How do businesses in Britain treat their customers?

consumer

How do businesses in Britain treat their customers?

consumer

A customer-centric culture does not occur by accident; it has to be designed

resources
about 2 years ago

Reaching out to early members of their social media community can help marketers deepen bonds

resources
about 2 years ago

Customer stories can effectively cement a brand’s position as an industry expert

resources
over 2 years ago

Brands must create a consistent CX across all touchpoints to exceed customer expectations

resources
over 2 years ago

Brands must consistently analyse top-shared content to keep up with their customers

resources
over 2 years ago