Fulfilment centres boom amid COVID-19

New Ideas in MarketingEssential news for marketers, summarised by YouGov
March 23, 2021, 2:16 AM UTC

Third-party logistical companies facilitated fulfilment services as more businesses adopted digital storefronts amid the pandemic.

With companies struggling to fulfil purchases and manage logistics amid COVID-19, new fulfilment trends emerged. 75% of consumers now expect delivery to be free on orders below $50, as per National Retail Foundation, as buyers are no longer willing to pay high shipping rates.

However, innovative and scalable solutions like end-to-end eGrocery Management Solutions from companies like Attabotics enabled retailers to automate micro-fulfilment for fresh foods. Further, integration of front-end e-commerce, delivery routing, inventory management, fulfilment and reverse logistics paved the way for big and small companies to compete globally.

According to Logistics Management reports, big-box distribution centres (DC) have rapidly grown since COVID-19, as the demand for warehousing, distribution and fulfilment remains. While consumers want convenience, they aren’t enthusiastic about bearing the costs of delivery fulfilment of their purchases.

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